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  • This Percentage of Small Businesses Have a Formal Business Plan 16 October 2017
    Let’s get right to it: It’s 33%. A recent survey revealed that around 33% of small businesses have a formal business plan. Are you surprised? Not every successful business started with a formal business plan, and yours may not have either. Why You Need a Business Plan There are bound to be some outliers that […]
    Lauryn Johnson
  • How to Set Up Your Shiny New CRM in 3 Quick Steps 11 October 2017
    For the local business owners who choose to automate their marketing or communications, many start with a customer relationship management (CRM) system. That’s because keeping in touch with customers is how you extend great customer service, win loyalty, and encourage repeat business. Last year, overall CRM usage jumped from 56% to 75%. For local businesses […]
    Lauryn Johnson
  • Getting Up Close and Personal with Proximity Mobile Payments 5 October 2017
    Time for a pop quiz, folks. Here we go: What do the following things have in common? Puppy dog kisses A chewy chocolate chip cookie Your favorite celeb at the VIP meet and greet Mobile payments If you said, “They’re all things I’d love to get up close and personal with,” you get an A+! […]
    Lauryn Johnson
  • Credit Card Security and Customer Loyalty: Where the Two Intersect 3 October 2017
    According to eMarketer, 66% of internet users in the U.S. believe that when making a purchase, their credit card security is up to the retailer with whom they’re doing business. Translation? Business owners large and small are being put on the spot to protect confidential customer information, whether you like it or not. That’s right, […]
    Lauryn Johnson
  • You’ll Never Get Paid the Same Way Again – Why, and How to Prepare 29 September 2017
    Getting paid is probably the best part of your day. But aside from planning how you’ll spend those hard-earned dollars, think about how you actually accept these payments. Is it a smooth process? Is it easy for both you and your customers? How flexible are you with various payment methods? Do you deal in only […]
    Ryan Cantor
  • 3 Things to Understand about Payroll before You’re in Too Deep 27 September 2017
    I’m going to step out on a limb and guess you try to treat your employees right. If you’re like many of our clients who run their own small businesses, you likely want to be more involved and more invested in your employees than the typical leaders of big corporations are. And since money talks, […]
    Lauryn Johnson
  • Why Over 75% of Small Businesses Use Alternative Payment Processing Methods 25 September 2017
    According to a survey by Mercator Advisory Group, 76% of U.S. small businesses say they use nonbank payment processing for credit card and debit card payments they accept from customers. What exactly is a nonbank platform? These are institutions that provide banking and financial services, but do not hold a banking license. Most simply, they’re […]
    Lauryn Johnson

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